Financial Information |
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About your billHospital billYou will receive one or more bills for the services you received during your stay at RML Specialty Hospital. Your hospital bill includes charges for your room and board, medical supplies, laboratory testing, pharmaceuticals, radiology services, nursing and therapy care and other medical services as ordered by your physician. Physician billYou will receive separate bills from the doctors who provide medical and surgical care to you in the hospital. These physicians include:
Billing ProcessIf you have provided us with complete and accurate insurance information and an authorized assignment of insurance benefits, RML will file your primary and secondary insurance claims for you. Most insurance plans do not provide full coverage for hospital billings. You will be expected to pay deductibles, co-payments and coinsurance charges at the time of services or at discharge. Hospital bills are usually sent to your insurance company within four days of discharge. You will be notified of the balance on your account (minus any previous payments) after your insurance company(s) has paid its portions. If you do not have health insurance, you could be eligible to receive an uninsured discount off of total charges. For more information prior to your service, you may call 630-286-4516 to talk to the Patient Registration office. Additional informationMedical bills are often unplanned and can be difficult to understand and/or to pay. RML Patient Financial Services representatives are available to explain your bill, answer billing or insurance questions, arrange payment options, or provide applications for financial assistance concerning your bill. Phone: Mail: Insurance companiesContracted insuranceIf you have health insurance (i.e, PPO, HMO, POS, etc.) please refer to either your benefit plan hand book or your insurance company to familiarize yourself with your available benefits including deductibles, co-insurance, and pre-certification requirements. RML participates with a number of HMO’s, PPO/POS plans. The hospital is currently participating in the following managed care plans: Aetna HMO/PPO Contracts change frequently; always check with your insurance company for the most current information regarding your individual benefits. RML will submit bills to your insurance company when complete information is supplied. Please remember that your policy is a contract between you and your insurance company, and you have a final responsibility for payment of your hospital bill. RML makes every effort to work directly with your insurance company, on occasion; we may solicit your help in resolving eligibility and payment issues. MedicareBecause most of our patients are eligible for Medicare, we’ve included the following overview to help you understand the coverage Medicare provides. Medicare Part A pays - inpatient hospital’s semiprivate room & board, general nursing and other hospital services and supplies. Medicare gives you 60 regular days and 30 coinsurance days. You are also eligible to elect to use your 60 lifetime reserve days. Lifetime reserve days can only be used one time. Day 1 – 60 (60) The 1st day as an inpatient to a hospital the beneficiary would be responsible for paying Medicare refers to each hospital admission as a benefit period or spell of illness. You must be out of a hospital or skilled nursing home for 60 consecutive days before your regular and coinsurance days renew back to 60/30, again your LTR days will not renew, only the days not used in a previous hospital/SNF stay will be available for your use on your next hospital visit. Most beneficiaries purchase Medigap insurance to help cover the deductible and co-payments not covered by Medicare. Depending on which supplemental plan you have purchased, you could have coverage for additional 365 days after Medicare Part A exhaust. Medicare Part B – covers for most physician services and supplies used for outpatient services. Medicare pays 80% of the Medicare approved amount and you are responsible for 20%. For additional coverage and information, call Medicare toll free at 800-633-4227 (TTY: 877-486-2048) or visit the website at www.medicare.gov. MedicaidRML is a participating provider in the State of Illinois Medicaid Program. Medicaid beneficiaries and other interested in Medicaid eligibility should contact their Local Office of Social Services for more information regarding benefits, coverage and managed care options. FINANCIAL ASSISTANCE PROGRAM OVERVIEWPlease note, if a patient is eligible for either free care or a discount from hospital charges, the charity discount only applies to hospital charges and does not apply to any independent physician services you may receive as a result of your hospitalization at RML. The extension of financial assistance only applies to medically necessary services that can be provided at RML. APPLICATION PROCESS FOR FINANCIAL ASSISTANCETo apply for charity care, please contact either the Manager of Patient Financial Services (630) 286-4220 or the Patient Registration Manager (630) 286-4002 who can assist and guide you through the application process. Your Care Coordinator can also get you in touch with either of these managers to discuss the application process. The following steps are required for evaluation and consideration of your charity care application.
Signed applications are considered complete when submitted with the following documentation:
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