You work hard to keep your home and your family safe. If you don’t have control over your own safety, or the safety of those you love, you have to rely on others to protect you. At RML Specialty Hospital, keeping patients, their families, and RML staff safe is a top priority.
Adria Helmich, Director of Ancillary Services at RML Specialty Hospital, is responsible for campus security at RML’s two locations in Chicago and Hinsdale. “Our patients come to us from hospitals in the Chicago area, and typically stay with us for about a month,” she explained. “Starting at the time of referral, we evaluate potential safety concerns, for example, if the patient was a victim of violent crime or domestic abuse. Our goal is to make sure each patient is safe throughout their stay with us.”
Patient and family privacy is of the utmost importance at RML Specialty Hospital. “We utilize a visitor management system to register patient visitors,” added Helmich. “Visitors register with their driver’s license or state ID on their initial visit. Once registered, they just have to check in with the receptionist and obtain a pass on subsequent visits. This is for the safety and security of our patients, our staff, and our visitors, and it also allows us to know who is in the building in case of an emergency.”
“We assess security topics annually to make sure we’re prepared for any potential issue,” said Helmich. “We perform drills to teach our staff how to recognize warning signs and escalating behaviors. We do active shooter drills and Code Black drills to prepare for a tornado. We focus on safety procedures for the benefit of our patients, their families, and our employees.”
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