Financial Information

Financial Information

Our first priority is patients. However, we know that billing can often be confusing, so we are offering some keys to understanding patient financial services at RML below.

Hospital Bill

You and/or your insurance company will receive one or more bills for the services you received during your stay at RML. Your hospital bill includes charges for your room and board, medical supplies, laboratory testing, pharmaceuticals, radiology services, nursing and therapy care, and other medical services as ordered by your physician.

Physician Bill

You and/or your insurance company will receive separate bills from the doctors who provide medical care to you in the hospital. These physicians include:

  • Primary care physicians
  • Specialty care physicians
  • Radiologists
  • Pathologists

RML Hospital Charges

Hospital charges are complex and do not necessarily provide information that helps patients estimate the amount of money they will ultimately owe. Actual charges are based on the specific care provided to each patient and can differ from any estimate provided. Total charges for an episode of care can vary from one patient to another depending on the complications encountered or different treatments provided due to the patient’s care requirements.

The Centers for Medicare & Medicaid Services (CMS) issued price transparency requirements (45 CFR § 180.50) for hospitals to provide a comprehensive machine-readable file of all items and services provided by the hospital to a patient in connection with an inpatient admission and consumer-friendly display of ‘shoppable’ services. Please see below for comprehensive files:

Since many patients that seek hospital charge information are interested in knowing what their out-of-pocket financial responsibility will be, RML has provided further information on patient financial responsibility as indicated below.

Plain Language Summary of RML's Financial Assistance Policy

Plain Language Summary English

Plain Language Summary Spanish

It is the policy of RML Specialty Hospital (RML) to provide financial assistance to uninsured
patients in need. Medically necessary care is provided free of charge to uninsured patients
whose family income is less than 200 percent of the federal poverty level (FPL), and is provided
at a reduced amount for uninsured patients whose family income is between 200 and 600
percent of the FPL.

RML will not charge any uninsured individual eligible for financial assistance an amount greater
than the amounts generally billed to patients with insurance, which is the lesser of the amount
Medicaid would have allowed for that patient’s hospital stay or 135 percent of the hospital’s
cost to provide the care. Financial assistance is available only to patients who do not have
private health insurance or public health coverage such as Medicare, Medicaid or other
government programs. Financial assistance may be granted to patients on a presumptive
eligibility basis if certain criteria are met or if the patient does not complete the application for
financial assistance.

To apply for financial assistance, patients must complete an application for financial assistance
(available from our admitting department and located on our website), provide documentation
supporting their income, assets and residency, and cooperate with RML in demonstrating their
inability to pay for the medically necessary care provided.

Individuals may use the following contact information to obtain further information about
financial assistance or the financial assistance process, or request free financial assistance
information by mail:

Mailing Address:

RML Specialty Hospital
Admitting Department
5601 S. County Line Rd.
Hinsdale, IL 60521

 

In-Person Address:

Hinsdale
Available by appointment
Admitting Department
5601 S. County Line Rd.
Hinsdale, IL, 60521

Chicago
Available by appointment
Admitting Department
3435 West Van Buren Street
Chicago, IL 60624

Phone Number:
630-286-4516

Fax Number:
773-826-2851

In all cases,

RML’s admitting department can assist patients in determining their out-of-pocket costs.  Please call 630-286-4516 to discuss patient financial responsibility information with our admitting department.  If you have any questions about patient charges, please contact our patient financial services at 630-286-4475.

Please click here to view a consumer guide to healthcare prices prepared by the Healthcare Financial Management Association.

Billing Process

If you provided us with complete and accurate insurance information and an authorized assignment of insurance benefits, RML will file your primary and secondary insurance claims for you.

Most insurance plans do not provide full coverage for hospital billings. You will be expected to pay deductibles, co- payments and co-insurance charges at the time of services or at discharge.

Hospital bills are usually sent to your insurance company within four days of discharge. You will be notified of the balance on your account (minus any previous payments) after your insurance company has paid its portions.

If you do not have health insurance, you may be eligible to receive a discount off total charges. For more information prior to your service, call the admitting department at 630-286-4516.

Additional Information

Medical bills are often unplanned and can be difficult to understand and/or to pay. RML’s patient financial services representatives are available to explain your bill, answer billing or insurance questions, arrange payment options, or provide applications for financial assistance concerning your bill.

Phone:

Patient Financial Services 630-286-4475

Mail:

RML Specialty Hospital
PFS Department
5601 South County Line Road
Hinsdale, IL 60521

Please note that if a patient is eligible for either free care or a discount from hospital charges, independent physicians rendering services may not be subject to RML’s financial assistance policy (FAP). A listing of those providers who are and are not subject to RML’s FAP is available on RML’s website by clicking here and is also offered to patients upon admission.

Financial Assistance Application

Financial Assistance Policy

Billings & Collections Policy